SalarySalary

3Lac  - 5.30Lac  CTC

ExperienceExperience

2 yrsto5 yrs experience| Resume Required

LocationLocation

Pune Cantonment, Pune

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Company Typically replies in 10 d

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 7:30 PM(day shift)

Working Days

5 days|Off Days:Saturday,Sunday

Job Benefits

PF & ESIC

Additional Incentives

Reimbursements

Other Cost

Job Requirements

Education

Graduation degree mandatoryCompulsory

MBA

Experience

2 yrs to 5 yrs of experience preferred

Age

25 - 35 yrsCompulsory

Communication

Excellent English skills - Ability to Speak, Read & WriteCompulsory

Excellent Hindi skills - Ability to SpeakCompulsory

Documents

Pan CardCompulsory

Aadhar CardCompulsory

Job Description

Responsibilities:

· Work with the Training manager to create and implement training plans for delivery center managers/ Service partner locations, supervisors and associates.

· Create and manage training content and documentation.

· Ensure that Learning creates/updates accurate and useful information on job tasks, SOPs (Standard Operating Procedures) and training aids/visuals

  •  Responsible for Training of all the Staff on Products, Processes, and Policies to ensure Service excellence and Adherence to Process. 
  • To ensure high quality of product and process knowledge amongst all staff of the ops team through effective Induction Training and Refreshers as per defined timelines. Preparation of training modules, content development, quiz, at regular intervals. 
  • Conduct Induction training & certification, communication skills, process & policies, Objection handling & Refresher training
  • Publish the Training Calendar. Organising logistics for Training. Conduct Tests and ensure attendance & best in class scores. Facilitate the development of employees.
  • Conduct On Job Training's vied various site Visits, branch visits, and calls across to assess knowledge levels of the ops team. Feedback sessions with leadership team for improvement in productivity. 
  • Compliance related: (a) Conduct audit checks at various locations for better improvement as well as the quality team and report the same. (b) Basis inputs from the leadership team on the trends and frequently occurring errors, prepare refresher modules for the team towards a reduction in errors. 
  • Comfortable training all levels of participants:  Delivery Associate to Senior Managers.
  • Comfortable travelling 10-12 days in a month and within delivery stations in Pune
  • Other Responsibilities or Initiatives.

Basic Qualifications

· A bachelor's degree

· Minimum 2 yrs work experience  in Retail/ E-commerce/ Hospitality/ Logistics

· Excellent verbal and written communication skills

· Experience in using computers to develop materials/ content- PPT's, EXCEL using latest training and feedback tools, use of email and knowledge of internet/intranet.

Preferred Qualifications

-MBA in any steam is an added advantage.

-Experience of carrying out all the activities in a Training Process - Design, Delivery and Evaluation

-A bachelor's degree in a relevant field

-Excellent verbal and written communication skills

-Experience using computers to develop materials/ content- PPT's EXCEL using latest training and feedback tools, use of email and knowledge of internet/intranet.



Company Details

A company that is disrupting every industry functionality with its cutting edge technology and fast-paced change in the AI and Machine learning it has conquered the world market. A trillion-dollar company which is specialized in the e-commerce market and now entering spontaneously into media, electronics, software, video games, apparel, furniture, education, food, supply chain and logistics, toys and jewelry. 

Training Specialist- Pune

at  Amazon Transportation Services Pvt. Ltd.(Posted by amazon (aasaanjobs client))

Salary

3Lac  - 5.30Lac  CTC

Location

Pune Cantonment, Pune

Experience

2 yrsto5 yrs experience

Company Typically replies in 10 d

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.