Travel Consultant

at  Flight Reservations(Posted by aj flight hub)

Dear Candidate, We have opening for the profile of Travel consultant.
Company name :- Ace flight hub

Company Description :-
Ace flight hub is a travel management company. It provides Travel and tourism related services to the public on behalf of suppliers such as airlines, car-rental,hotels,airways,travel insurance and package tours.It's headquarters is located at Las Vegas.

Job description
·    Experience Range from 6 months to 1 years, required in Travel Sales
·    Knowledge of Galileo, Amadeus, Sabre- any other GDS is a must
·    Excellent Communication Skills – English
·    Receive inbound calls for International Air Amendment enquiries from customers
Answer customer queries, as well as probe the customer to obtain full understanding of what information is being requested.
·    Assist customers with the changes requested using GDS Tools (Amadeus, Galileo and Airline Agency tools)
·    Document all calls with regards to participant inquires accurately using Salesforce CRM and Process Proprietary tool.
·    Follow up (Call and Email) with customers in case of pending / escalated issues.
·    Provide end-to-end support when it comes to Trip Amendment. 
·    Communicate clearly and effectively with customers.
·    Maintain a descent and agreeable Call Handling duration with 100% compliance to documentation

Excellent perks + Attractive sales incentives + company payrolls

Salary: Excellent Perks + Attractive Sales Incentives

Industry: BPO/Call Centre/ITES
Functional Area: Travel,Tours,Ticketing,Airlines,sales


Requirement: 
Open to work in 24*7 Shifts, 6 Days working( Splits OFF).
Education qualification: Graduate in any discipline/Under graduates/Dropout
Excellent Verbal & Written communication Skills 
* One side Transport *