Handling Inbound calls.
Handling the customer queries.
Handle customers query on call.
Resolve the customer queries over phone calls.
Responsible for solving customer's queries through call.
Answering calls and provide information.
Ability to build excellent relation with customers.
Helping the customer and resolve their queries.
Candidates will also be involved in Compiling reports on overall customer satisfaction.
Taking inbound calls with printer, router and antivirus issues from the customer.
Should have excellent communication skill with strong verbal.