Specific Job Duties:
Contact businesses and private individuals by telephone to promote products, services or
provide relevant information
Receive orders over telephone
Explain the product or service to potential customers
Deliver scripted sales pitch to the customer
Adjust scripted sales pitch to meet needs of specific individuals
Handle customer questions
Obtain customer information including names and addresses
Record customer details including reaction to the product or service offered
Input order details into the computer system
Record customer details and details of transaction
Confirm orders placed with field sales representatives
Get references from existing customers to generate new leads
Schedule appointments for sales staff to meet prospective customers
Conduct customer surveys
Answer telephone calls from potential customers who are responding to advertisements
Desired Soft Skill :-
Communication skills required in English,Bengali & Hindi
Information gathering and management
Persuasiveness
Negotiation skills
Stress tolerance
High energy levels
Self motivation
Knowledge of sales and marketing principles and strategies
Skill in handling targets