Urgent Hiring for Telecaller

at  apna_HR(Posted by apna_hr)

Specific Job Duties:
 Contact businesses and private individuals by telephone to promote products, services or
provide relevant information
 Receive orders over telephone
 Explain the product or service to potential customers
 Deliver scripted sales pitch to the customer
 Adjust scripted sales pitch to meet needs of specific individuals
 Handle customer questions
 Obtain customer information including names and addresses
 Record customer details including reaction to the product or service offered
 Input order details into the computer system
 Record customer details and details of transaction
 Confirm orders placed with field sales representatives
 Get references from existing customers to generate new leads
 Schedule appointments for sales staff to meet prospective customers
 Conduct customer surveys
 Answer telephone calls from potential customers who are responding to advertisements

Desired Soft Skill :-
 Communication skills required in English,Bengali & Hindi
 Information gathering and management
 Persuasiveness
 Negotiation skills
 Stress tolerance
 High energy levels
 Self motivation
 Knowledge of sales and marketing principles and strategies
 Skill in handling targets