Urgent Opening for Customer Service Executive

Mangala Lakshmi Fabricators
Chennai - Kolathur
12,000 - 15,000
/ monthly
Requirements
No experience required
less than 10th
Above 18 years
Female Only Job
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:30pm

Job description

Maintaining a positive, empathetic and professional attitude toward customers at all times.

    Responding promptly to customer inquiries.

    Communicating with customers through various channels.

    Acknowledging and resolving customer complaints.

    Knowing our products inside and out so that you can answer questions.

    Processing orders, forms, applications, and requests.

    Keeping records of customer interactions, transactions, comments and complaints.

    Communicating and coordinating with colleagues as necessary.

    Providing feedback on the efficiency of the customer service process.

    Managing a team of junior customer service representatives.

    Ensure customer satisfaction and provide professional customer support.

Additional Requirements
Language
English,
Hindi,
Tamil
Experience
Customer Care
Job Type
Full Time
Skills
Confidence
Documents
Aadhar Card
Other requirements
- Immediate Joiners
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Posted on 31 Dec 2019
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Customer Care
Customer Care in Mangala Lakshmi Fabricators