Urgent Opening for Customer Service Executive

at  Mangala Lakshmi Fabricators(Posted by mangala lakshmi fabricators)

Salary

INR12,00012,000 - 15,000 PMPM

Experience

Freshers can Apply| Resume Required

Location

Kolathur, Chennai

Urgent Opening for Customer Service ExecutiveFULL_TIME

Mangala Lakshmi Fabricators Not Specified

Not Specified

Freshers can apply

2019-12-31T16:01:56

2020-07-31T12:05:02.225482+05:30

Manufacturing / Engineering

Customer Care

Job Benefits

INR

INR12,00012,000 - 15,000 PMPM

Kolathur, ChennaiChennai Tamil NaduNot SpecifiedIN

9:30 AM - 6:30 PM(day shift)

<p>Maintaining a positive, empathetic and professional attitude toward customers at all times.</p><p><br/></p><p>    Responding promptly to customer inquiries.</p><p><br/></p><p>    Communicating with customers through various channels.</p><p><br/></p><p>    Acknowledging and resolving customer complaints.</p><p><br/></p><p>    Knowing our products inside and out so that you can answer questions.</p><p><br/></p><p>    Processing orders, forms, applications, and requests.</p><p><br/></p><p>    Keeping records of customer interactions, transactions, comments and complaints.</p><p><br/></p><p>    Communicating and coordinating with colleagues as necessary.</p><p><br/></p><p>    Providing feedback on the efficiency of the customer service process.</p><p><br/></p><p>    Managing a team of junior customer service representatives.</p><p><br/></p><p>    Ensure customer satisfaction and provide professional customer support.</p><p><br/></p>