Voice and Accent Trainer

at  ProShisha Consultancy Services Pvt Ltd(Posted by proshisha consultancy services pvt ltd)

Salary

INR5Lac 5Lac  - 6Lac  PMPM

Experience

3 yrsto6 yrs experience| Resume Required

Location

J P Nagar, Bengaluru

Voice and Accent TrainerFULL_TIME

ProShisha Consultancy Services Pvt Ltd Not Specified

Not Specified

3 yrs

2020-04-22T13:08:53

2020-06-21T13:08:59.608409+05:30

Not Specified

Customer Care

Job Benefits

INR

INR5Lac 5Lac  - 6Lac  PMPM

J P Nagar, BengaluruBangalore Karnataka560078IN

9:30 AM - 6:30 PM(day shift)

<p>Voice and Accent Trainer</p><p><br></p><p>Responsibilities</p><p><br></p><ul><li>Deliver sessions for new hires to enhance their communication skills</li><li>Liaise with managers to determine training needs and schedule training sessions</li><li>Prepare educational material such as Training content, training handouts, videos etc.</li><li>Conduct TNA to identify areas of improvement</li><li>Monitor employee performance and measure ROI</li><li>Conduct seminars, workshops, individual training sessions, class room training, online training and E learning.</li><li>Maintain attendance and other records</li></ul><p><br></p><p>Requirement</p><p><br></p><ul><li>Excellent communication skills</li><li>Well versed in VNA training methodologies</li><li>Proven experience as corporate trainer</li><li>Ability to handle and schedule batches of 40-50 trainees</li><li>Ability to handle conversion of 90% and above</li><li>Ability to reduce the attrition in training</li><li>Prior experience from BPO or International voice and communication training.</li><li>Exposure to sales training.</li><li>Good knowledge of USA culture and UK culture</li><li>Good knowledge of latest training methodologies and techniques</li><li>Excellent communication, presentation and public speaking skills</li><li>Organizational and time management abilities</li><li>Critical thinking and decision making</li><li>Psychometric testing tools and usage of free online tools</li><li>Conduct Personality development courses</li></ul><p><br></p><p>CERTIFICATIONS: (WILL BE AND ADDED ADVANTAGE)</p><p><br></p><ul><li>Certification in TTT (train the trainer), Feedback mechanism, adult learning, Adult psychology</li><li>Ability to use ADDIE model and good understanding of ADDIE model</li><li>Understanding of continuous learning implementation</li><li>IELTS grade 8 and above</li><li>British council certified or equivalent</li></ul><p><br></p>