Voice process - Team Lead

ARA Resources Pvt Ltd
Pune - Yerawada
2,50,000 - 4,20,000
/ monthly
Requirements
2 - 5 years experience
Graduate
Above 18 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
9:30am - 6:00pm

Job description

We are currently hiring for Voice process Team Lead for Leading MNC BPO for Pune Location.

Job description:

• Minimum 1 year as a TL on papers in Domestic or International Voice Process. 

• Has knowledge about performance metrics – Attrition/ Shrinkage / SLA etc. 

• Has managed a Team. 

• Graduation is mandatory with good communication skills. 

• 6 days working and day Shift. 

Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
Confidence
MS Word
Customer Retention
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Posted on 02 Mar 2020
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