We are currently hiring for Voice process Team Lead for Leading MNC BPO for Pune Location.
Job description:
• Minimum 1 year as a TL on papers in Domestic or International Voice Process.
• Has knowledge about performance metrics – Attrition/ Shrinkage / SLA etc.
• Has managed a Team.
• Graduation is mandatory with good communication skills.
• 6 days working and day Shift.