Gandalf Services was born out of a need-of-the-hour for a swift and responsive BPO, which not only works for clients directly; but also helps them manage their existing outsourced relationships.
A team of seasoned BPO professionals got together to fulfill this need.
We want to change the way outsourcing works! A way that goes beyond just being a cost benefit for our clients. A way that makes a tangible impact to their core business and end customers.
If you are looking for the right partner to write a successful outsourcing story, do get in touch with us.
With a knack for critical metrics like AHT, C SAT, Service levels etc, the wizards at Gandalf Services are competent in providing the following services:
- Customer Service
- Soft upsell and cross sell
- Inbound sell
- Order Taking
- Product information services
- Directory inquiry services